Definitions

“Company” / “We” / “Us” / “Our” refers to Poggi’s Animal House LLC, based in Florida.

“Buyer” / “Customer” / “You” refers to any individual or entity that visits our website, completes a form, places a deposit, or purchases an animal.

“Services” refers to the sale of exotic animals, including monkeys, and related website services such as informational content, contact forms, and customer communications.

Deposits and Payments

ALL DEPOSITS AND PAYMENTS ARE NONREFUNDABLE!

If you have placed a down payment or entered into a layaway plan (which must be paid in full within twelve (12) months from the date the first deposit is received) and later change your mind about purchasing a monkey, all monies are forfeited. Failure to complete payment within the one-year period will also result in forfeiture of all monies paid.

Health and Liability

Monkeys and exotic animals, like all living creatures, are subject to natural health changes and mortality risks that may occur without warning. By purchasing an animal from Poggi’s Animal House LLC, you acknowledge and agree to the following:

• All monkeys are delivered with a Health Certificate from a USDA Certified veterinarian.
• Poggi’s Animal House is released of ALL LIABILITY upon delivery or pickup of a certified healthy monkey from our certified veterinarian.
• After taking possession, you are fully responsible for having your USDA Certified Veterinarian examine the monkey a second time within two (2) days and for sending us the Health Inspection Report via text or email.
• Poggi’s Animal House is not obligated to replace any monkey that has been certified healthy by our USDA Certified veterinarian. If your monkey dies, there are no refunds, replacements, or discounts under any circumstances once the animal is delivered or picked up with a USDA health certificate.
• Failure to complete the required two-day veterinary inspection and submit the report is deemed acceptance of the animal’s condition and forfeits any right to dispute the sale.

Buyer Responsibilities

• You are responsible for understanding and complying with all federal, state, and local laws and regulations regarding exotic animal ownership.
• Before purchasing or accepting delivery of an animal, you are solely responsible for determining whether ownership and possession of that specific species are lawful at your intended location, including under all applicable federal, state, county, and city laws and regulations. You are also responsible for identifying, obtaining, and maintaining all permits, licenses, registrations, approvals, and other authorizations required for the animal’s purchase, possession, transport, and care. You should verify these requirements with the appropriate government authorities before completing your purchase.
• You assume all risks and liabilities related to the care, handling, housing, feeding, and long-term wellbeing of the purchased animal.
• The Company does not provide ongoing care, training, or guarantees regarding temperament, future health, or suitability of the animal.

Honest Reviews, Defamation, and Unlawful Content

Poggi’s Animal House LLC respects customers’ rights to share their honest opinions and experiences regarding our business, products, services, and staff. Nothing in these Terms prohibits or penalizes a customer from posting an honest review or expressing a truthful opinion, whether positive or negative, including on social media, blogs, forums, or online review platforms.

Customers must not knowingly publish false statements of fact that are defamatory, disclose confidential or private information without authorization, make unlawful threats, or post other content that violates applicable law. Nothing in this section is intended to restrict lawful criticism, honest opinions, or other communications protected by law.

Poggi’s Animal House LLC reserves the right to pursue appropriate legal remedies for statements or conduct that are genuinely unlawful, including actionable defamation, where permitted by applicable law. We will not pursue legal action against a customer merely for posting an honest negative review or expressing a lawful opinion about their experience with our business.

Collection and Use of Personal Data

• We collect personal information voluntarily provided through website forms (e.g., name, phone number, email address, location, and any additional information you provide).
• Data is used solely for communication, order processing, and customer support.
• We do not sell, rent, or trade your personal data to any third parties.
• Data may be shared with trusted third parties only as necessary to complete services (e.g., shipping providers, veterinarians, or payment processors).
• By submitting your information, you consent to its collection and use in accordance with these terms.

Communication Opt-In and Opt-Out

By providing your phone number or email through our website forms, you consent to receive communications from Poggi’s Animal House LLC. Transactional messages may include order confirmations, appointment reminders, and account notifications; marketing messages may include special offers, discounts, and updates about new products or services. Message frequency may vary, and standard message & data rates may apply. You can obtain assistance by replying “HELP” to text messages and may opt out of marketing at any time by replying “STOP” or by contacting us directly. Opting out of marketing does not affect delivery of essential transactional messages related to your purchases or account.

Intellectual Property

All website content — including text, graphics, images, logos, and designs — is the property of Poggi’s Animal House LLC and protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or use our content for commercial purposes without prior written consent.

Links to Other Websites

Our website may contain links to third-party websites for convenience only. We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites. Visiting external links is at your own risk.

Limitation of Liability

Poggi’s Animal House LLC, its owners, employees, and affiliates shall not be liable for any damages arising from the use of this website or purchase of animals, including but not limited to indirect, incidental, consequential, or punitive damages. Liability is limited to the maximum extent permitted under Florida law.

Indemnification

You agree to indemnify and hold harmless Poggi’s Animal House LLC, its affiliates, and representatives from any claims, damages, or expenses arising from your use of this website or purchase of animals, including but not limited to violation of laws, negligence, or improper care of the animal.

No Warranties

All animals are sold “as is” at the time of delivery. There are no warranties, expressed or implied, regarding the animal’s future health, behavior, or lifespan. No refunds, replacements, or discounts will be issued under any circumstances.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved exclusively in Broward County, Florida. It is illegal for us to do business with anyone who does not live in the United States or within the following states inside the U.S.: Alaska, Arizona, California, Colorado, Connecticut, Georgia, Hawaii, Illinois, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, New Hampshire, New Jersey, New Mexico, New York, Oregon, Pennsylvania, Utah, Vermont, Washington. If you live in any of these areas, we will keep you on our mailing list in case you move to a location where it is legal for you to own exotic animals. You may always opt-out at any time.

Changes to Terms

We may update or modify these Terms at any time without prior notice. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

Acknowledgment

By submitting a deposit, making any payment, or taking possession of an animal from Poggi’s Animal House LLC, you confirm that you have read, understood, and agree to all terms outlined above.

Contact Information

Poggi’s Animal House LLC
11365 Earnest Blvd
Davie, Florida 33325
Phone: (954) 467-5278
Website: www.poggisanimalhouse.com